All About Lifting & Safety – safety at height specialists – is focused on providing quality services to you. As part of this, the following policy outlines how we will meet our ongoing obligations in regards to how we manage your Personal Information.
We strictly follow the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act), which lays out how we collect, use, disclose, store, secure and dispose of your Personal Information.
If you wish to obtain a copy of the Australian Privacy Principles go to the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
As part of delivering a service to you – as safety at height specialists – we may have a need to collect your personal information.
What is Personal Information?
Personal Information is deemed as information that identifies an individual. It may include but is not limited to: names, addresses, email addresses, phone and facsimile numbers.
Ways we collect this information included interviews, correspondence, by telephone and facsimile, by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. It should be noted that we can’t guarantee any website links or policies of authorised third parties.
To carry out our business of safety at height specialists we may need to use your personal information to contact you about our services. There may be occasions where we may also use your Personal Information for situations related to the primary purpose the information was intended for. You can always unsubscribe from our communication at any time by contacting us in writing.
As a matter of course, we will strive to explain how and why we are collecting your information and what we are planning on doing with it.
Be assured that any sensitive information we collect, as defined in the Privacy Act, will only be used by use in the following situations:
- For the primary purpose for which it was obtained – such as delivery of our service as Safety at Height Specialists
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
It should be noted that, sensitive information is considered information that relates to an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
There may be occasion where your personal information may be provided to us by a third party. If this is the case, where possible, we will take steps to ensure that you are made aware of the information provided to us.
Disclosure of Personal Information
There are also some circumstances where we may need to provide your personal information to another party. These include:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Personal Information Security
Your personal information will be stored in a secure manner to prevent its misuse and loss and from unauthorised access, modification or disclosure.
When we no longer need your information for the purpose obtained (relating to the delivery of our service as Safety at Height Specialists), we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Accessing Your Personal Information
You can access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. To access your Personal Information, please contact us in writing.
We will not charge any fee for your access request, but may need to charge an administrative fee for providing a copy of your Personal Information.
We may ask you for identification before we release the requested information.
Additionally we take reasonable steps to ensure your Personal Information remains accurate, complete and up-to-date. However, if you become aware that your personal information with us is inaccurate, please advise us so we can update our records.
Please note: This Policy may change from time to time and is available on our website.
All About Lifting & Safety – Safety at Height Specialists
1/12 Duntroon St, Brendale, QLD, 4500
Phone: 07 3889 7774